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As much as I love my BritBox subscription, it seems like there are a few things where they’ve really dropped the ball since their launch earlier this year. A lot of people have had technical difficulties and billing problems. The interface is a bit wonky and it doesn’t make it easy to get back to the next show in a series you’re watching. Some people have had trouble finding shows.
Tip: This page lists everything on BritBox if you have the patience to keep hitting “See More” at the bottom.
All of that’s forgivable of a new service, and it does seem like they’ve been working hard to work the bugs out. Unfortunately, there’s one pretty major issue I feel the need to warn people about. A week or two ago, we announced that BritBox had finally released an Amazon channel where you can subscribe to their service through Amazon and watch on your Fire Stick or Fire TV. This was (and still is) a great thing for those who’ve had trouble signing up on another device.
The only problem? The Amazon subscription is $6.99, just like the direct BritBox.com subscription – but it’s missing tons of content. For example, if you wanted to watch Cracker on BritBox on Amazon, you’d find 1 episode randomly missing from Series 3, and Series 4 isn’t there, either (Thanks for the heads up, Eileen V!). Those episodes ARE available on the main BritBox.com subscription. I’ve heard from several people now about missing episodes or seasons, which is really disappointing since we had such high hopes for the Amazon alternative.
This would all be fine if they included that information on the Amazon sales page, or if they offered a lower subscription rate for the inferior subscription. As of today, that’s not the case. While we do think the Amazon BritBox channel is a good thing, and we do think it will improve over time, we don’t recommend it for everyone just yet. There’s a lot of content there, for sure, but it’s just not as good as the direct subscription. So – who should get it?
- Those who have a Fire Stick or Fire TV and can’t get the Roku app
- Those who have had technical troubles signing up with BritBox directly
- Those who just prefer Amazon’s billing and interface so much that they aren’t bothered by a few missing episodes here and there
If you CAN get BritBox directly from BritBox, that’s definitely the better option right now. We’ll keep an eye on the situation and let everyone know if that changes. We still love BritBox and we have faith they’ll remedy the situation soon, but we also want to make everyone aware of the potential drawbacks before they spend their hard-earned money.
Where to Get BritBox?
- If you have a Roku, Apple TV, iPad, computer, Android device, or Chromecast, you can sign up directly with BritBox HERE.
- If you wish to sign up for BritBox through Amazon, you can do so HERE.
Remember, these are two totally separate subscriptions. If you sign up on their website, you won’t be able to watch through Amazon. If you sign up on Amazon, you won’t be able to watch on their website (though you CAN add the Amazon channel to your Roku and watch it on Roku that way with the Amazon subscription). If you sign up for both, you’ll get two bills. I just wanted to make that extra clear since I know we have a lot of people here who didn’t grow up with technology, and it can all get a little overwhelming sometimes!